Does Virgin have outage protection?

[Nomwisegangy]

Hi All,

Not sure which board to post this on.

I'm currently with BT and our area has just been connected to Virgin Media.

The only reason i'm with them is because I have their Halo product which activates a 5G mobile wireless hotspot if the internet drops out (which over the last 2 years has only happened 2 times). 

Thing is I work from home in the IT sector and could do with the gigabyte connection that Virgin offers, however, it needs to be reliable so I was wondering if Virgin offer something similar.

[goslow]

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@Nomwisegangy wrote:

Hi All,

Not sure which board to post this on.

I'm currently with BT and our area has just been connected to Virgin Media.

The only reason i'm with them is because I have their Halo product which activates a 5G mobile wireless hotspot if the internet drops out (which over the last 2 years has only happened 2 times). 

Thing is I work from home in the IT sector and could do with the gigabyte connection that Virgin offers, however, it needs to be reliable so I was wondering if Virgin offer something similar.

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A VM equivalent to Halo is not something I recall seeing mentioned on the forums.

A past help page describes a 'Backup hub' (page may be out of date/obsolete)

https://www.virginmedia.com/help/broadband/back-up-hub

but this looks like nothing more than a hotspot you can plug in if your main connection drops (rather than an automatic setup)

Some regulars on the 'Networking and Wifi' forum have created their own fail-over setups by putting the VM hub into modem mode and using their own equipment to achieve this. As VM uses its own network some have a fail-over to a mobile connection and some to a separate Openreach connection.

A recent discussion is here

https://community.virginmedia.com/t5/Networking-and-WiFi/4G-5G-cellular-backup-for-Virgin-Media-Supe...

You'll probably get the best answers on setup in the 'Networking and Wifi' forum.

[Client62]

I work in the technology sector too. 

For standby systems, power and telecoms is worth a thought.

In using VM internet since  2017 we have had far more random power cuts than VM outages.
The hot spot of a mobile has always been the standby approach, assuming the laptop holds up
and your not working in the darkness of a winter's night !

It is worth considering many office VPNs do not support traffic at rates that are close to 1Gb/s
and those that provide remote or virtual desktops use surprisingly low amounts of bandwidth.

[Roger_Gooner]

If you have to WFH you use your laptop's mobile internet or a MiFi router with a data-only SIM card to create a WiFi hotspot. I have a big Ring jump starter which I keep charged and I use it for recharging my mobile devices as it has a 3-pin socket.

As for lighting: I have candles but some garden solar lights or battery-powered LED lights might be better.