on 24-01-2022 19:49
When I watch recordings I always get digital blocking and freezing but don't get it when I watch it live ???
Please help
Answered! Go to Answer
on 24-01-2022 19:59
How about when you pause live TV and watch it slightly delayed? That's also a recording and uses your hard drive in exactly the same way.
If that also plays up, then your box has hard drive problems and will need to be replaced. You've posted in the community natter section which isn't generally monitored by staff, so you'll need to call in to VM to report this - 150 from a VM phone or 0345 4541111 from any other phone.
If you can confirm which type of box you have - check on this page if you're not sure - we can move your post to the TV section of the forum (please don't create a new, duplicate post) and that will also give you the option of waiting a few days for staff to respond.
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on 24-01-2022 19:59
How about when you pause live TV and watch it slightly delayed? That's also a recording and uses your hard drive in exactly the same way.
If that also plays up, then your box has hard drive problems and will need to be replaced. You've posted in the community natter section which isn't generally monitored by staff, so you'll need to call in to VM to report this - 150 from a VM phone or 0345 4541111 from any other phone.
If you can confirm which type of box you have - check on this page if you're not sure - we can move your post to the TV section of the forum (please don't create a new, duplicate post) and that will also give you the option of waiting a few days for staff to respond.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks