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Johnboy70
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Customer service

Can someone tell me how to actually get through to someone in customer services as have spent literally hours waiting to find out where my oomph mobile sim is. Does the company ever answer their phones?

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chenks
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Re: Customer service

yes they do answer the phones.
try calling during a less busy period.

how many hours have you currently been on hold?
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Johnboy70
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Re: Customer service

Just 40 mins this time but is the fifth time I’ve tried on different days and different times of the day. When is a less busy time?

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Cueball99
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Re: Customer service

I called at 09:15 on Monday and got through straight away, so try early morning.

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