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Jojo50
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Contract ending soon

Hi

my contract is due to end on the 5th of March. I can not afford the increase from £30 to £54 a month. Should I phone and cancel on the 5th of Feb or can I do it before. And is it worth speaking to anyone in retentions ot just look for deals with a new provider. 

Any advice appreciated.

Thank you 

 

 

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jamesofmerton
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Re: Contract ending soon

150 thinking of leaving option. tell them what you have said here 'I can not afford the increase from £30 to £54 a month'.

in relation to other customers who have sports movies etc and are paying say 125 a month there is more room for manoeuvre in price with those customer prices. you may get a small 'loyalty' discount or if you catch them right, a similar price again.

if there is only a small discount offered, it may be better to look elsewhere, but obviously after their new customer price ends after a year, then the price could be the same again or more.
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