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VikingBeer
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Message 191 of 193
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Re: Business Hitron Router

Hello Ignition!

Our "Sticky" Dynamic IP has certainly changed somewhat, so it may well be the case that we have been shunted off onto another Card/Chassis.

I myself have no idea how often VMB re-issue IPs, but luke81 on page 17 of this Thread mentioned that someone from VMB said that it was weekly, this is what he said:

>> The dynamic IP holds pretty well, but it will change from time to time. I was told by customer services that the IPs get released "back to the wild" once a week, so as long as your router is turned on at that time each week, you should keep your IP. This also means that restarting the router should be fine as it will just grab the same IP as before, unless you are unlucky enough to restart at the exact moment they release the IPs! <<

As I say, I just do not know, but thought it may be useful to advise what happened to us today.

This was the first time the "Sticky" Dynamic IP changed on us since we had to dump the true Fixed IP because it did not work, and made the VMB 200 Line almost unusable.

VikingBeer

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AndyGoldie
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Message 192 of 193
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Re: Static Public IP not available :/

Almost nothing works in the Virgin Media Business offering. My Average download speed is 10mbs, nothing on the router works DHCP reservations don't work, you randomly get locked out of the GUI so can't set things up if requirements change (only fix is factory reset). DHCP allocated addresses appear to change randomly lease time varies from 10 seconds to 10 hours. The router is slow to the point that in many cases it quicker to write a letter. 

Everybody at VMB does all they can to get you to switch to dynamic IP, as they all know the static IP you are being charged for does not work. 

If you want dynamic IP go elsewhere and pay £10 a month and not £57 a month for this rubbish. 

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trinitech
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Message 193 of 193
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Re: Static Public IP not available :/

I called technical support today and the guy on the other end of the line had no clue of networking and struggled to understand me requirement.
I was denied access to speak to 2nd level tech support and told that I should try to google my problem...
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