on 05-05-2021 19:52
I can't access eBay through virgin as I don't have permission from this server but using the Vodafone mobile I don't have a problem
Answered! Go to Answer
on 07-05-2021 16:27
@Scampi wrote:I got a score of 86
so, when i check my ip there I see the following..
not sure what a score of 86 means, but would assume that it gave you some other information (i.e. that it was good/bad/suspicious?)
on 07-05-2021 17:22
@Scampi wrote:Well I can get eBay in modem mode but when I switch back I get access denied it states.
You don't have permission to access "http://www.ebay.uk/" on this server.
Ref#18.f4884917.1620338517.3dbf9a9
I have spoken to eBay customer service and it's not a problem at there end
Don't see what the problem is here, apart from the above link being wrong. Just tried it in Edge and it redirects to https://www.ebay.co.uk/.
07-05-2021 20:48 - edited 07-05-2021 20:52
Well eBay gave the reference fault number stating that you could not access the server
Ref#18.f4884917.1620338517.3dbf9a9
I wonder when you were in touch if you quoted the fault number and requested an explanation?
I use Firefox, and it takes several clicks to get through with the http link, and then it's the https page that shows
on 07-05-2021 21:31
this is what I get
on 07-05-2021 22:40
It's looking like the IP number you've got has been blacklisted, it might require one of the forum team to look into it further
with a view to replacing it with another number.
on 07-05-2021 23:31
@Buffer6 wrote:It's looking like the IP number you've got has been blacklisted, it might require one of the forum team to look into it further
with a view to replacing it with another number.
the only action a forum staffer can take to do this would be to issue a new hub. Whilst that will help, it may only be temporary. If the reason for the poor reputation is something that OP has done, or a result of malware on the network, for example, then it's only a matter of time before the "new" IP address will have the same restrictions placed on it.
@OP I'm surprised that you're unable to access akamai's site directly to check the reputation score / contact them to request a review - seems like an obvious flaw in the system ;/ you may have to contact them via their community forums. they should be able to expand on the reasons for the block. you will (presumably) have to use a different IP address to post there (either a VPN or a mobile hotspot i guess..)
on 07-05-2021 23:33
I think you may be right about a new IP address
on 07-05-2021 23:42
@Scampi wrote:I think you may be right about a new IP address
Whilst a different IP address may work for a while you really need to find out why it is now being blocked.
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