topic Re: Slow Connection Last Few Days in Speed
https://community.virginmedia.com/t5/Speed/Slow-Connection-Last-Few-Days/m-p/4123830#M217896
<P>Hello</P><P>Many thanks for your stats, I have had a look and the only thing of concern is the number of post RS error, this is inductive of noise on the line and one cause can be a loose coaxial connector, can you go around and make sure that all coaxial connections to all VM equipment are finger tight.</P><P>If that still doesn't resolve the problem then a VM staff member will need to check the backend, either call in on 150 may be a long wait or wait for a VM staff member to pick up the post.</P><P>Regards Mike</P>Sat, 21 Dec 2019 13:12:52 GMTDJ_Shadow19662019-12-21T13:12:52ZSlow Connection Last Few Days
https://community.virginmedia.com/t5/Speed/Slow-Connection-Last-Few-Days/m-p/4123826#M217894
<P>Hi</P><P>I have M200 and in the last few days or so, at best, I am only able to achieve half of this speed. I have tried rebooting my router but makes no difference and I am connected via ethernet.</P><P><A href="https://www.speedtest.net/result/8875306485" target="_blank" rel="noopener">https://www.speedtest.net/result/8875306485</A> </P><P>Downstream DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8</P><TABLE cellspacing="0" cellpadding="0"><TBODY><TR><TD>Frequency (Hz)</TD><TD>139000000</TD><TD>147000000</TD><TD>155000000</TD><TD>163000000</TD><TD>171000000</TD><TD>179000000</TD><TD>187000000</TD><TD>195000000</TD></TR><TR><TD>Lock Status(QAM Lock/FEC Sync/MPEG Lock)</TD><TD>Locked</TD><TD>Locked</TD><TD>Locked</TD><TD>Locked</TD><TD>Locked</TD><TD>Locked</TD><TD>Locked</TD><TD>Locked</TD></TR><TR><TD>Channel ID</TD><TD>1</TD><TD>2</TD><TD>3</TD><TD>4</TD><TD>5</TD><TD>6</TD><TD>7</TD><TD>8</TD></TR><TR><TD>Modulation</TD><TD>256QAM</TD><TD>256QAM</TD><TD>256QAM</TD><TD>256QAM</TD><TD>256QAM</TD><TD>256QAM</TD><TD>256QAM</TD><TD>256QAM</TD></TR><TR><TD>Symbol Rate (Msym/sec)</TD><TD>6.952000</TD><TD>6.952000</TD><TD>6.952000</TD><TD>6.952000</TD><TD>6.952000</TD><TD>6.952000</TD><TD>6.952000</TD><TD>6.952000</TD></TR><TR><TD>Interleave Depth</TD><TD>I=12<BR />J=17</TD><TD>I=12<BR />J=17</TD><TD>I=12<BR />J=17</TD><TD>I=12<BR />J=17</TD><TD>I=12<BR />J=17</TD><TD>I=12<BR />J=17</TD><TD>I=12<BR />J=17</TD><TD>I=12<BR />J=17</TD></TR><TR><TD>Power Level (dBmV)</TD><TD>-2.49</TD><TD>-2.29</TD><TD>-2.45</TD><TD>-2.40</TD><TD>-2.68</TD><TD>-2.58</TD><TD>-2.49</TD><TD>-2.65</TD></TR><TR><TD>RxMER (dB)</TD><TD>36.84</TD><TD>37.09</TD><TD>37.09</TD><TD>37.36</TD><TD>37.94</TD><TD>37.94</TD><TD>37.64</TD><TD>37.94</TD></TR><TR><TD>Pre RS Errors</TD><TD>461645</TD><TD>99978</TD><TD>231317</TD><TD>445589</TD><TD>46655</TD><TD>378087</TD><TD>66913</TD><TD>305</TD></TR><TR><TD>Post RS Errors</TD><TD>138907</TD><TD>80884</TD><TD>92617</TD><TD>79236</TD><TD>39395</TD><TD>55270</TD><TD>299</TD><TD><P>292</P><P> </P></TD></TR></TBODY></TABLE><P> </P><P>Upstream US-1 US-2 US-3 US-4</P><TABLE cellspacing="0" cellpadding="0"><TBODY><TR><TD>Channel Type</TD><TD>2.0</TD><TD>2.0</TD><TD>2.0</TD><TD>2.0</TD></TR><TR><TD>Channel ID</TD><TD>1</TD><TD>2</TD><TD>3</TD><TD>7</TD></TR><TR><TD>Frequency (Hz)</TD><TD>60300000</TD><TD>53700000</TD><TD>46200000</TD><TD>39400000</TD></TR><TR><TD>Ranging Status</TD><TD>Success</TD><TD>Success</TD><TD>Success</TD><TD>Success</TD></TR><TR><TD>Modulation</TD><TD>64QAM</TD><TD>64QAM</TD><TD>64QAM</TD><TD>64QAM</TD></TR><TR><TD>Symbol Rate (Sym/sec)</TD><TD>5120000</TD><TD>5120000</TD><TD>5120000</TD><TD>5120000</TD></TR><TR><TD>Mini-Slot Size</TD><TD>2</TD><TD>2</TD><TD>2</TD><TD>2</TD></TR><TR><TD>Power Level (dBmV)</TD><TD>50.00</TD><TD>49.00</TD><TD>49.50</TD><TD>48.25</TD></TR><TR><TD>T1 Timeouts</TD><TD>0</TD><TD>0</TD><TD>0</TD><TD>0</TD></TR><TR><TD>T2 Timeouts</TD><TD>0</TD><TD>0</TD><TD>0</TD><TD>0</TD></TR><TR><TD>T3 Timeouts</TD><TD>1</TD><TD>0</TD><TD>0</TD><TD>0</TD></TR><TR><TD>T4 Timeouts</TD><TD>0</TD><TD>0</TD><TD>0</TD><TD>0</TD></TR></TBODY></TABLE>Sat, 21 Dec 2019 13:07:45 GMThttps://community.virginmedia.com/t5/Speed/Slow-Connection-Last-Few-Days/m-p/4123826#M217894re84uk2019-12-21T13:07:45ZRe: Slow Connection Last Few Days
https://community.virginmedia.com/t5/Speed/Slow-Connection-Last-Few-Days/m-p/4123830#M217896
<P>Hello</P><P>Many thanks for your stats, I have had a look and the only thing of concern is the number of post RS error, this is inductive of noise on the line and one cause can be a loose coaxial connector, can you go around and make sure that all coaxial connections to all VM equipment are finger tight.</P><P>If that still doesn't resolve the problem then a VM staff member will need to check the backend, either call in on 150 may be a long wait or wait for a VM staff member to pick up the post.</P><P>Regards Mike</P>Sat, 21 Dec 2019 13:12:52 GMThttps://community.virginmedia.com/t5/Speed/Slow-Connection-Last-Few-Days/m-p/4123830#M217896DJ_Shadow19662019-12-21T13:12:52Z