Subscriptions show as 'pending'
After weeks of waiting for my broadband to work, it looks like it has finally started working today. Fingers crossed it stays that way. I have Sky Sports and TNT Sports as part of my stream plan ...
Forum Discussion
Hey Kenny141, thank you for reaching out and a warm welcome to the community I am so sorry to hear this.
What channels are you missing , is it also the sports one?
Do these channels state active on the account?
You can check here, keep us updated.
No it was just the essential entertainment package and that was a month ago now, allegedly it's being sorted and someone will get back to me in 48 hours but that was around 8 days ago
Hi Kenny141 👋.
Thanks for reaching out to us. Apologies you are not in receipt of the channels you have subscribed to, has this since been resolved or are you in need of further assistance?
Please let us know.
SabrinaStill nothing, it's been over a month and I'm nothing and I'm not expecting anything to be fixed soon
I'm so sorry to hear that this has been happening Kenny141
I'm going to pop you a private message so we can take a look into this. I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
