Forum Discussion
Carley_S
3 months agoForum Team
Hi stoo13
Welcome back to the Community Forums.
If you made this change via your online account or set-top box, this can take up to 14 working days to be applied by the team. These orders are added manually by a dedicated team to the account.
Please do let us know if you've not had this change applied after this time and we can look into this further for you.
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