Hi @Wirral-Saint yes I've tried that several times. An engineer was sent round to switch boxes but it didnt change anything and he spent an hour on the phone to their help desks!! From what I have read on here, and from what we could work out when the engineer was here, this seems to be an issue with activation of the account. I have now been sent another box - so that is the 3rd box in 2 weeks which is bonkers!! Thanks for replying with the suggestion though.
Hi Haylinghoff
Sorry for the ongoing Stream box issue and that it took a while for us to get to you. We apologise on behalf of our team. We have already sent you a message on another thread. Please respond to us there and we will do our best to help 🙂
I have had the same issue with the same error code can i please have a solution to this problem. I have seen that some reports have been solved by the IT team making a new profile and actiavting it that way. So can i also have this so i can add subscriptions as soon as possible. Thanks
