Forum Discussion

amcnet's avatar
amcnet
Joining in
2 years ago

Can’t add/manage Stream Subscriptions

On our two month old Stream box/puck, Any time I go to subscriptions I get “Oops there’s been a technical glitch, please try again later’, it worked when we first had the box installed and that allow...
  • amcnet's avatar
    amcnet
    2 years ago

    Just following up on this, I spent some time talking to an agent on chat who took time to review my account and informed me there was an issue that would be resolved in 24hrs, in fairness I just did not believe it would be fixed but it was working by the evening and is still working. Fair enough - thanks VM.

amcnet's avatar
amcnet
Joining in
2 years ago

Just following up on this, I spent some time talking to an agent on chat who took time to review my account and informed me there was an issue that would be resolved in 24hrs, in fairness I just did not believe it would be fixed but it was working by the evening and is still working. Fair enough - thanks VM.

  • David_Bn's avatar
    David_Bn
    Forum Team
    2 years ago

    Thanks for your post on our Community Forums amcnet, and a very warm welcome to you!

    Sorry to hear of the issues experienced on the Stream box, but of course pleased to hear that this has since been resolved.

    Do feel free to come back to us, if you experience any further issues with the services and we'll be on hand to assist you where possible.

    Thanks,

    David_Bn