We're sorry to hear that some of you are experiencing connection issues whilst playing games. Please provide the following for us so we can ask our backend support team to investigate:
Website(s)/ Game server(s) :
Game(s) in question :
Device(s):
Date/Time affected:
Your geographic location (please don't post full address):
Traceroute to problem servers whilst using VM broadband (blank out personal IP address):
Thanks
ModTeam
Website(s)/ Game server(s) affected all epic games Fortnite , Rocket league and Fall guys ( might be others ) but only play these ones. my devise is a ps4 Date/Time affected: 22nd November no idea of the time . my location is UK.
Tracing route to fortnite.com [52.201.12.85]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms ( I deleted ip address )
2 * * * Request timed out.
3 12 ms 14 ms 9 ms belf-core-2b-ae10-650.network.virginmedia.net [213.105.206.5]
4 * * * Request timed out.
5 24 ms 24 ms 22 ms 86.85-254-62.static.virginmediabusiness.co.uk [62.254.85.86]
6 * * * Request timed out.
7 98 ms 93 ms 93 ms us-nyc01b-rd2-ae-9-0.aorta.net [84.116.140.170]
8 107 ms 107 ms 107 ms us-was03a-ri1-ae-10-0.aorta.net [84.116.130.174]
9 106 ms 107 ms 118 ms 99.83.115.234
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Made a mistake date and time affected should be 22nd of October ( no idea of time ) I have been saying 22nd of November on phone and X a lot , ( SURPRISED NO PERSON PICKED UP ON THE DATE ) since November 22nd is not here yet . Even on the phone to tech department the date was not questioned/
