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superplay's avatar
superplay
On our wavelength
2 years ago

Your Virgin Media Mail account is currently unavailable (NTLWORLD)

I have become locked out of my email account without any warning whatsoever. Your Virgin Media Mail account is currently unavailable Looking at other posts on the forum with this exact issue, I hav...
superplay's avatar
superplay
On our wavelength
2 years ago

As a test I have just removed my email account from other another devices, iPad phone etc.

Change my password again!

I can log into 'my account' in a browser on my PC using the new details, however I still cannot access email:

 

Your Virgin Media Mail account is currently unavailable

This is either because your Virgin Media Mail account is locked, or because you don’t have an active account with us anymore.
If you have an existing Virgin Media Mail account with us, please follow the steps below, as your account may have been locked as a security precaution.