Forum Discussion

chathag's avatar
chathag
Joining in
8 months ago

Your Virgin Media Mail account is currently unavailable - Locked out of email

I have been locked out of my email without warning. I am redirected to a page with the heading -  Your Virgin Media Mail account is currently unavailable I have followed the 3 steps and provided a...
Ayisha_B's avatar
Ayisha_B
Forum Team
8 months ago

Can you confirm if you are logging in using WebMail or third party email client?

chathag's avatar
chathag
Joining in
8 months ago

I'm using this url https://oauth.virginmedia.com/as/authorization.oauth2?scope=openid+web_myvm&response_type=code&redirect_uri=https%3A%2F%2Fmy.virginmedia.com%2Facs%2Facs&state=L2hvbWUvaW5kZXh8cmVsYXlpZD1kSU51NTlyaVR1ZEZBTG5xVlI5VjVvUXR2Wkt5dUdPVyt1cCtEV25uMXJBPQ%3D%3D&nonce=i5hjSZM6byBUjfH3LgU6ZqKswv0%2B85MJH20hec82Nvs%3D&client_id=WEB-VM-MYVM

I'm also using an email app on my phone which previously worked.

I don't understand why VM makes things so difficult.