Forum Discussion

Rhidiansmum's avatar
Rhidiansmum
Tuning in
3 months ago

virgin.net email - 'ticket raised' but we're running out of time.

  Rhidiansmum Joining in     2 seconds ago Is there a way to check whether email accounts have been brought across to current VM accounts? We've been paying custo...
goslow's avatar
goslow
Alessandro Volta
3 months ago

If you log into 'My Virgin Media' of the primary account for your VM services (the MVM account which allows you to see billing/contract info etc. etc.) you should be able to see a list of the email addresses which are associated with your VM broadband account.

If you see the .net email addresses there, they should be linked to your VM broadband.

In any event, it would probably be best to discuss with a VM forum team person who should reply to your topic within a few days.