Forum Discussion

Tuning in

7 months ago

Unable to send blueyonder,co,uk emails on my iMac. iPad & iPhone are OK. Any suggestions?

For the last 48 hrs or so I have been unable to send emails from my iMac "using the server blueyonder.co.uk. The server response was Authentication Required (VM401)" I have not altered mail settings ...

goslow

Alessandro Volta

7 months ago

You need to use an app password with Apple Mail (explained below) and use the mail app settings as shown

https://www.virginmedia.com/help/broadband/manage-email-account#48322eb1-7679-4e11-b7ea-f643dcd3784b

VM seems to have tightened up some of its settings (for host name, port, authentication and app password) and any old/previous settings no longer work

Forum Discussion

Unable to send blueyonder,co,uk emails on my iMac. iPad & iPhone are OK. Any suggestions?

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