RichardM34 wrote:
I input the password, press enter and nothing happens the page just sits there, no error message, no egg timer to suggest the page is even attempting to log me in.
I tried again and clicked the "forgot password" link. Another box comes up asking for my email address I input it, press enter and then a message comes up that there has been suspicious activity and to try later.
I am wondering if the reason that you are not getting any apparent reaction when you press enter to sign in is because VM has trggered a Re Captcha test (the "select all buses" type challenge) at that point but your browser is not displaying the Re Captcha screen for some reason.
If I was experiencing what you are seeing, the first thing I would do would be to try signing in to the VM account from a "Private" or "incognito" window in your browser. See here how to do that https://www.computerworld.com/article/1719851/how-to-go-incognito-in-chrome-firefox-safari-and-edge.
When you are in Private / Incognito mode your browser downloads fresh cookies rather than using the ones it has stored. That means that if you can access the account, or at least get to the next step in Private / Incognito, it suggests there is a problem with a corrupt cookie in your browser. In that case, try deleting the cookies in your browser and see if that resolves the problem.
If the problem still persists, I would try using a different browser to see if that works.
Coenoby