Forum Discussion
Sabrina_B
2 months agoForum Team
Hi footes04 👋.
Thanks for reaching out to us, with any locked email accounts we would advise customers in performing the above action in order to unlock it, should you try more than 2 times this may lock your account fully where it will require our assistance to unlock it.
Should this be the case we can assist you, we would need to bring you in for a private message to discuss this and resolve. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
Thanks.
Sabrina
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