Forum Discussion
Sign out of the primary account that you have added the secondary accounts to as additional accounts and then try logging into one of the secondary accounts directly in webmail at https://mail.virginmedia.com/
Do you get any error message or does it bring up the emails?
- Frantic_Franc12 months agoTuning in
that seems to work but bloody annoying that you have to log into each account to see all the emails, was better the old way
- Graham_A12 months agoVery Insightful Person
Frantic_Franc That was part of the diagnosis process to see if there was an underlying issue with the secondary email addresses. As they are working correctly then to deal with the initial issue raised I suggest that you go back to the primary webmail page and delete the additional accounts from the webmail settings and then add them back again. If that doesn't work with the current usernames and passwords for the secondary accounts there may be some more changes needed but I won't detail them yet as they are quite complex.
- Steven_L12 months agoForum Team
Thanks for coming back to us Frantic_Franc, glad that it works for you now and I will be sure to pass on your feedback about the new email process.
Kind Regards,
Steven_L
Related Content
- 2 months ago
- 12 months ago