Forum Discussion

Frantic_Franc's avatar
Frantic_Franc
Tuning in
12 months ago

The entered credential or authentication information does not work or are no longer accepted by provider.

I have a few secondary email accounts and for a few months now I have been unable to view the emails etc. the message in the title appears if you click on the ! triangle Need these up and running as...
  • Graham_A's avatar
    12 months ago

    Sign out of the primary account that you have added the secondary accounts to as additional accounts and then try logging into one of the secondary accounts directly in webmail at https://mail.virginmedia.com/

    Do you get any error message or does it bring up the emails?