Forum Discussion

colinhipwell19's avatar
colinhipwell19
Joining in
11 months ago

SPAM Filter

SPAM filter is now treating my regular contacts as SPAM. No amount of marking as not spam is helping!
  • Gareth_L's avatar
    Gareth_L
    11 months ago

    Hello colinhipwell19.

    Thanks for your reply.

    You are quite right in saying, It does not address the initial problem.

    I can look into this for you and get the answer.
    If you don't mind, I will need to send you a private message to pass security. 
    If you can check the Logo top right of your screen that would be great. 
    Regards     
    Gareth_L
     

Ashleigh_C's avatar
Ashleigh_C
Forum Team
11 months ago

Hi there colinhipwell19 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry that you have faced this issue and welcome again to the forums. Can I ask if these are emails from multiple addresses or one particular address? 

Do these emails contain links or images at all?