Re: NTLWorld login on web and via app.
Hello, I've just encountered the same situation. My ntlworld account password is suddenly not correct and appears to have been shut down with no notice from Virgin. The conditions state, unless they'...
Forum Discussion
I have the same issue. My ntlworld.com email is 'currently unavailable' and has been for 8 days. As you I've used it every day for more than 20 years without problem. Contacting VM help desk 4 times has been totally useless. They even linked me to VM 'Gadget Rescue Team'. Never heard of them. They didn't rescue me at all! Instead they issued another help request that they 'hope to resolve in 3-5 days'. They just send me round in circles. Hope someone on here can fix our problem.
VM is busy closing down mailboxes that are not associated with a current VM broadband account.
If you are currently a VM broadband customer it may be possible to link a VM mailbox to your current VM broadband account to keep it working but you need to engage with a VM forum team person on here as there are limitations to the options available.
Best to start your own topic for your own query as there are so many of these cases, your issue may get lost as an add-on to a topic belonging someone else.