Forum Discussion

Alcudia's avatar
Alcudia
Tuning in
25 days ago

Please get rid of Captcha

Captcha has now decided to issue several sequential challenges - this morning I had to go through ten (yes ten!) attempts before I could log in. Can you please get rid of this intensely irritating and pointless feature. And please don't tell me it enhances my security - it doesn't. I have bank accounts with a number of different banks with all the associated web and smartphone app log-ins, and not one requires more than a username and password. If it's good enough for the banks, it's certainly good enough for Virgin Media. If there's a way of configuring this out then please let me know

  • I'm pretty sure spambots love doing captchas. Only real humans seem to be annoyed by them. 😂

  • Client62's avatar
    Client62
    Alessandro Volta

    Captcha has not slowed Spambots registering new accounts and posting drivel.

  • goslow's avatar
    goslow
    Alessandro Volta

    Have you tried the audio options instead, mentioned below for the same problem?

    https://community.virginmedia.com/discussions/email/logging-in-to-virgin-mail---what-a-faff/5591856

    (new forum software only allows hyperlink text, not a functioning link)

    • Alcudia's avatar
      Alcudia
      Tuning in

      I'm logged in again now, only three attempts this time - I'll try the audio route next time, thanks for the tip!