Forum Discussion

fxv300's avatar
fxv300
Dialled in
2 years ago

Outlook stopped collecting emails - again !!

So much for it will be fixed by ...... emailed started being collected in Outlook a few days ago but it has stopped working 2-3 days ago. One step forward and 2 backwards.  
  • fxv300's avatar
    fxv300
    2 years ago

    ok trying out Thunderbird which has multitude of problems.... to start off I want to tidy up mailbox and delete some unused folders....so I get problems doing that in Thunderbird and also when I try via a browser logged in to the mailbox, any ideas?

     

    and in thunderbird

     

     

    I have tried many folders and all get the same message.

     

     

fxv300's avatar
fxv300
Dialled in
2 years ago

checked and all fine.....this worked intermittantly yesterday....all this started when the server was upgraged or whatever about 6 weeka ago....emails worked yesterday to outlook....today nada...

John_GS's avatar
John_GS
Forum Team
2 years ago

Thanks for coming back to me fxv300 

Were you able to delete the account from Outlook and then re-add it to see if it fixes?

Best wishes.

  • fxv300's avatar
    fxv300
    Dialled in
    2 years ago

    yes did that a while ago.....did not make any difference. Have you seen the CURL  output :

    * Connected to smtp.virginmedia.com (84.116.6.19) port 465 (#0)
    * schannel: disabled automatic use of client certificate
    * schannel: next InitializeSecurityContext failed: Unknown error (0x80092012) - The revocation function was unable to check revocation for the certificate.
    * Closing connection 0

    * schannel: shutting down SSL/TLS connection with smtp.virginmedia.com port 465
    curl: (35) schannel: next InitializeSecurityContext failed: Unknown error (0x80092012) - The revocation function was unable to check revocation for the certificate.

    Not sure there is any way you can change/edit certificate properties in outlook.

    Any advice appreciated.