Ntlworld email password change
Hello, I am trying to reset my email password - I have continued to use my original @ntlworld.com email from way back and have only ever had access to this email address through the Apple Mail a...
Forum Discussion
It’s saying my password is incorrect. I think the hackers have been in and changed it. At this point they are accessing so many different accounts and apps and locking me out. I’m trying to intercept emails asking for changes and verification codes but need this password changed immediately.
Hello Taiyan
Sorry to hear of the email password issues experienced, we appreciate you raising this via the forums and welcome to he community.
As mentioned previously, if you no longer have active Virgin Media services we wouldn't be able to change the password for you, to reset the password you can try the following:
• Sign in to My Virgin Media
• Go to Account settings, then Account details
• Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail
• Then, under Virgin Media Mail app password tap Get password
• Continue the flow and a new secure password will be generated, and the mailbox unlocked
• Update any third-party apps that may be use to access your Virgin Media Mail emails with this new app password.