New Microsoft Outlook

Hi Oggi3627 

Thanks for posting and welcome to the community. Apologies for any email issues. Try this;

Sign into the My Virgin media account for the email concerned with your VMO2ID
Select Account Settings
Select Identity & Security Settings
Select Manage your products
Select Manage email app password
Click on the blue button 'Get New Password'
Make a note of the generated password. This is what you use in the mail apps along with the Virgin Media email address as the username.