Forum Discussion
Hi Ashleigh,
The accounts were in different names so I understand his email can't be transferred. My real question comes from being able to generate new email accounts on an existing contract. In the early VM days you could have as many emails on a VM contract as you wanted. Now it looks like you can only have one. Is this correct or can we generate a new email on my contract. I can't see the option anymore.
Margaret
Meteorman wrote:1) In the early VM days you could have as many emails on a VM contract as you wanted.
2) Now it looks like you can only have one. Is this correct or can we generate a new email on my contract. I can't see the option anymore.
I am not a VM employee but to respond to those specific points:
- If I recall correctly you could have up to 10 email accounts per broadband contract.
- That's not quite right. VM stopped issuing new email accounts in May 2022. Since then new VM customers have not had the option to have VM email accounts and existing customers cannot create new ones. But if you had 10 VM email accounts on your account in May 2022 you would still have them today. However, if you deleted one of them you could not create a replacement,
Coenoby
- Adduxi3 months agoVery Insightful Person
I would also suggest to Meteorman they strongly look at moving any VM email to another provider, preferably one that is not tied to any ISP, e.g. Gmail, Outlook etc. It only takes a quick look at the EMail forum to guess where the VM email provision is heading ......
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