Forum Discussion
Hi, sorry for the late response, I was checking for replies on my gmail address and didn't see any, so assumed there had been none here. yes, I have an active account with Virgin and have an active broadband account, I'm using it right now. I haven't left virgin for 90 days as far as I know, although if I recall there was a period several years back where I might have left for a couple of months but resubscribed. When I try to sign into the e-mail account it gives me the process for reactivating, but I've been through that and it doesn't work.
Cheers, Chris
I see the following but have been through this process:
"
Your Virgin Media Mail account is currently unavailable
This is either because your Virgin Media Mail account is locked, or because you don’t have an active account with us anymore.
If you have an existing Virgin Media Mail account with us, please follow the steps below, as your account may have been locked as a security precaution."
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