Forum Discussion
When you refer to 'our' ntlworld email address, is this address linked to a current Virginmedia broadband account in the same name? I ask because VM is actively closing down email accounts that are not so linked. The problem you are having could be related to this.
When you refer to 'our' ntlworld email address, is this address linked to a current Virginmedia broadband account in the same name? I ask because VM is actively closing down email accounts that are not so linked.
It is linked to an active Virgin Media broadband account. I started off as an ntlworld customer in 2002 (hence the email address) and have kept with NTL/VM since then. And, to repeat what I wrote at first, the problem is not that I can't access my email at all, or that no emails are getting through. The problem is that a narrow subset of emails are getting bounced, i.e. only (AFAIK) those for which the following are both true
1. They are sent to my xxx@cantab.net account and forwarded by cantab.net to my ntlworld email
2. They originate from a talktalk.net email account
I've looked into the forwarding service that cantab.net provide a little more and it turns out they also offer access via IMAP and POP3 (and an SMTP host) so one solution would be to dispense with VMs email service altogether. I already use fetchmail to copy the VM/ntlworld email I receive down to a self-hosted IMAP server so it wouldn't be a drastic change. But I'd still like to find out why this is happening and if it's fixable..
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