Forum Discussion
When you refer to 'our' ntlworld email address, is this address linked to a current Virginmedia broadband account in the same name? I ask because VM is actively closing down email accounts that are not so linked. The problem you are having could be related to this.
- jameswyper2 months agoJoining in
When you refer to 'our' ntlworld email address, is this address linked to a current Virginmedia broadband account in the same name? I ask because VM is actively closing down email accounts that are not so linked.
It is linked to an active Virgin Media broadband account. I started off as an ntlworld customer in 2002 (hence the email address) and have kept with NTL/VM since then. And, to repeat what I wrote at first, the problem is not that I can't access my email at all, or that no emails are getting through. The problem is that a narrow subset of emails are getting bounced, i.e. only (AFAIK) those for which the following are both true
1. They are sent to my xxx@cantab.net account and forwarded by cantab.net to my ntlworld email
2. They originate from a talktalk.net email account
I've looked into the forwarding service that cantab.net provide a little more and it turns out they also offer access via IMAP and POP3 (and an SMTP host) so one solution would be to dispense with VMs email service altogether. I already use fetchmail to copy the VM/ntlworld email I receive down to a self-hosted IMAP server so it wouldn't be a drastic change. But I'd still like to find out why this is happening and if it's fixable..
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