Lost access to Virgin.net email
My virgin.net email account recently stopped me using an alias (without warning), & my efforts to sort it out, combined with several DEF01 errors, have left me with no access to around 20 years' wort...
Forum Discussion
Hey Rodstrong,
Welcome to the Community Forums and thanks for the post.
Sorry to hear you have been having this issue with your emails, the comments here are correct that our email service is only provided to customers who still have an active account with us, if you no longer have an active account this will be closed any time after 90 days of the disconection being actioned.
With this if the 90 days have passed the emails and everything associated will be removed entirely and we have no access to get this back. I'm sorry for any disruption that this may cause to you.
Joe
Sorry Joe, don't understand "... <the email service> will be closed any time after 90 days of the disconnection being actioned". To me, it implies that my emails are still there, but I can't connect to them, for 90+ days after my recent sudden loss of service.
In that case, I'd happily pay a reasonable sum for someone at Virgin to provide me with an export of my emails, or provide me with temporary access to do so myself.
Rod