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LazyDaisy321's avatar
LazyDaisy321
On our wavelength
2 years ago

Sorry to start a new thread but there are so many on the go with varying bits of "information".

I would like a definitive reply to the E Mail issues and not a "copy and paste" reply please.

I am still missing some E Mails from the problems a couple of weeks ago. Daily E Mails from at least two companies I deal with have not appeared since those issues.

Now on to today and more problems:

I cannot send or forward any E Mails

The E Mails do not load properly, if at all, and just show a header and no text

The E Mails in my folders say "Error:failed to load messages" (this may have been an issue from the original problems a couple of weeks ago but I didn't think to check the folders)

Following an on line chat earlier in the week the member of staff said they would credit my account for the original problems, that has not happened

I have a blueyonder E Mail address

Thank you (I hope someone can help)