Forum Discussion

AlexanderMTTH's avatar
AlexanderMTTH
Superfast
6 days ago

Left VM - deleting the VM Email address

Dear friends,

After a decate or so, I've left VM for another provider. I need the email address deleted. 
Would you know how I would go about this?

Thank you, 
Alexander 

  • Hi Robert 

    Thank you for your response. I would appreciate if it can be closed sooner, please. 

    • Matthew_ML's avatar
      Matthew_ML
      Forum Team

      I will send you a DM now to get this done :)

  • Hello AlexanderMTTH

     

    Sorry to hear you have decided to leave us, we wish you all the best with your new provider.

     

    As jpeg1 has advised, the email address should close around 90 days after the disconnection date but if you would like this to be closed sooner let us know and we can arrange this for you.

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    In theory it should be closed 90 days after you leave, but in spite of the recent purge of very old emails it doesn't seem to be happening for more recent departures. 

    It seems that VM staff on here can get this sorted for you if one of them notices your post.