keeping a blueyonder email account
Hi My elderly neighbour has recently switched from Virgin to BT. She has a 'blueyonder' email account that she accesses via Thunderbird. She is worried that she will lose access to all of her email...
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Hey MrT4, thank you for reaching out and a warm welcome to the community I am sorry to hear this.
As mentioned the email only keeps active whilst she is a customer once they leave us the email will get deleted within 90 days.
We can't keep an email on a pay basic either sorry they would need to have an account.
I would advise her to set up an Gmail email.