Forum Discussion

watwatty's avatar
watwatty
Tuning in
15 days ago
Solved

I want my old blueyonder email to be deleted fully.

Hi Community, I have a current virginmedia account. I have an old blueyonder.co.uk email which when I log into my virgin media account (secondary account and not the master account) and click on em...
  • watwatty's avatar
    watwatty
    7 days ago

    Virgin Media IT team contacted me, took some more details for security and deleted my email completely.

    Thank you all for your Help.

     

Kath_P's avatar
Kath_P
Forum Team
9 days ago

Hi Gary, 

Apologies for the delayed response. When Robert originally replied to you, your reply hadn't filtered through to the system we use to reply to customers so apologies for that. 

This is something we can certainly raise with IT for you, but in order to do that I'll need to confirm some information with you to pass security. 

I have sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. :)

Thanks, 

watwatty's avatar
watwatty
Tuning in
7 days ago

Virgin Media IT team contacted me, took some more details for security and deleted my email completely.

Thank you all for your Help.

 

  • Daniel_Et's avatar
    Daniel_Et
    Forum Team
    3 days ago

    Hi watwatty, no problem at all.

    If you have any further issues or queries, please don't hesitate to contact us.

    Regards,
    Daniel