Virgin Media IT team contacted me, took some more details for security and deleted my email completely.
Thank you all for your Help.
watwatty If you delete the secondary account via your Primary My Virgin Media account it should delete the blueyonder email address attached to it fully. Occasionally it has been reported that only access to the address is deleted rather than the full email address.
After you delete the secondary account you should be able to check that the blueyonder address has been deleted by sending an email to it from another address. You should get a non delivery message returned say the mailbox doesn't exist. Check a few days after deleting the account and if you don't get a non delivery message then post back and the VM Forum Team will be able to investigate for you.
Thank you @graham_a I will do this and send an email to the address in a few days.
Hello watwatty
Thanks for posting in regards to your email account and requesting it be deleted, we can see Graham_A has already offered a resolution 👍
If you experience issues after this, let us know and we'll be happy to assist further. Welcome to the community 😊
I have sent an email to my old blueyonder email and it has not been deleted even though I have deleted my secondary virgin media account which wax linked to this email.
It looks like this is now an orphaned account.
Could this please be permanently deleted.
Hi,
Could I please have an update as to weather I can get this email account deleted fully.
Thank you in advance.
Gary
Hi Gary,
Apologies for the delayed response. When Robert originally replied to you, your reply hadn't filtered through to the system we use to reply to customers so apologies for that.
This is something we can certainly raise with IT for you, but in order to do that I'll need to confirm some information with you to pass security.
I have sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. :)
Thanks,
