The link refer to is now broken, and the issue is not yet resolved to my satisfaction. I read the posts referred to but they did not help me resolve the issue (though the explanation of the background was the clearest I have seen).
I thought the issue was resolved yesterday, because I can how use Outlook to manage my email correspondence just as I have been doing throughout Virgin's existence. But today I find I cannot log in to webmail according to the latest verbal instructions I was given.
And I have yet to see any instructions about how to avoid the difficulties I've experienced as a consequence of updating my password without being informed beforehand of the new security protocol that must now be followed (for the reasons given by Tigerclub).
The link is broken, because the mods on this forum have decided to delete the post (irrespective of how useful and informative it might have been to anyone), presumably company policy is far, far more important than actually providing useful help to customers. Indeed as a form of punishment, they seem to have deleted all post by this person. Oh well!
Can’t possibly have the plebs contradicting the official VM stance or providing better information than the company, can we?
Expect this post to be deleted in 3....2....1
