Forum Discussion

mergleb's avatar
mergleb
Tuning in
9 months ago

How to use another app to read Virgin/Blueyonder emails at work

Hi - for some reason I cannot access my usual Blueyonder webmail at work as I get the dreaded FSB50 error. I just cannot solve that as I think it may be a security issue on the work network. My work...
Sabrina_B's avatar
Sabrina_B
Forum Team
9 months ago

Hi mergleb 👋.

Thanks for reaching out to us, apologies for the issues that you have had with your mailbox, we are aware of some customers who are affected by a fault with emails and have had our engineers have been working on resolving the issue. We have been advised since that the fault is now resolved from this morning. Can we ask, what is the current situation with your mailbox, are you able to access this?

Please let us know.

Sabrina