How can I stop emails going to spam?
Emails from some senders such as Tesco and ZOE (healthy advice) always go to spam. If I mark them as not spam they are moved to my inbox but then are returned to Spam. I've tried adding the sender ad...
Forum Discussion
Hi tractor_boy,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear you're having issues with these mails being marked as spam.
Are you using webmail directly or using a client/app? When logging in to webmail directly, you can add the email addresses to a safe sender list. You can find more help relating to email here.
Keep us posted on how you get on.
Thanks,
Kath,
Thanks for your reply. I didn't know about it because the notification went to spam!
I am using webmail.
How do I set up safe senders? There seems to be no mention in the link you supplied.