Forum Discussion

Vivvy1's avatar
Vivvy1
Joining in
7 months ago

Frustrated beyond belief and ready to go ombudsman

Dear community. Help please.  Long story short : Broadband service transferred away in Jan. Official request to cancelled received by Virgin 3 Feb 2024. All information provided confirmed by Virgin ...
cancellation
compaints
Complaints
Customer service
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ombudsman
Martin_N's avatar
Martin_N
Forum Team
7 months ago

Hi Vivvy1,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the chasing of the debt. 

We can certainly take a look into this for you. 

I will private message you now. 

^Martin