Forum Discussion

DarylJP's avatar
DarylJP
Tuning in
8 months ago

Error Logging in to blueyonder email through outlook for android

I have had a blueyonder email address for about 20 years and i use the outlook app on my samsung android phone but it stopped syncing on the 26/May/24. My emails are still syncing on Outlook for wind...
vshah011's avatar
vshah011
Tuning in
7 months ago

Thanks for the replies. I have re-set the app password to use an Email app but I am still getting the same error 'The IMAP server "imap.virginmedia.com" is not responding. Check your network connection and that you entered the correct information in the Incoming Mail Server field.' After this initial error, when I click "OK" and then "Next", I get prompted 'Cannot Connect Using SSL. Do you want to try setting up the account without SSL?'. Selecting "Yes", I get the initial error message again. Pics attached.