Forum Discussion
MinR
2 years agoTuning in
Exact same problem here and now three weeks waiting for Virgin help desk to fix. I've been advised soooo many times that a ticket has been raised and given a date that it will be fixed, however I am still waiting. Akua_A can you respond to this as I don't have the time or the energy to phone again and be on the phone for 3 hours and be passed around to the same departments. Dreadful service and we are paying for that!!!!!
- Robert_P2 years agoForum Team
From checking, it looks to still being worked on by the support team. Apologies for the delays, they will be in touch with an update as soon as one is available.
Rob
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