Email account blocked
I checked my emails before I went out this morning. I have tried again this evening, but I get a message saying that the account is blocked. I have no idea why that should happen. How can I get it...
Forum Discussion
I had no problems yesterday, only later this morning. I have regained access to my accounts, but now have another issue. I use a separate email account for mailing lists etc. I can't open it this evening. I get a message to say that I have entered an incorrect password. Given that it is saved in the browser, and was effective earlier today, I can't see why there would be a problem with my password.
Thank you for popping back to us SandraDJ is this the email you use to log in to My Virgin Media or a secondary email?
Are you accessing it via web or client mail?
I expect that Ashleigh means is the account concerned your primary account or a secondary one. Each VM email address should have its own My Virgin Media account. Only the primary one will show the billing information so that is a good guide to know if you are signed into the correct My VM account.
It is a secondary account. I had a call from VM yesterday. I now have to access it using a gmail login, which seems bizarre to me.
