DUPLICATED VM ACCOUNTS
ianjayne wrote:The person I spoke to told me my blueyonder.co.uk email address would be removed on the above date.
No, that letter is nothing to do with closing VM email accounts. Sad;y from previous experience I am not surprised that VM support staff were unaware of the letter and what it really means and merely fobbed you off.
My understanding is the phrase"additional accounts" refers to additional "My Virgin Media" accounts which do not have a VM email address associated with them. So as long as your Blueyonder email account is linked to your current VM broadband account it is not going to be closed down in 9 days.
I am sure you know this already but you can see the "additional" My Virgin Media and email accounts linked to your VM broadband account by signing into the My Virgin Media account where you view your VM bills, then:
- click on Account settings
- then on My VirginMedia account details
- then scroll down and click on Manage other My Virgin Media accounts
One of the Forum Team (VM staff who support this forum) will contact you via this forum post and clarify all this for you.
Coenoby
