Forum Discussion

Smark's avatar
Smark
Joining in
3 months ago

Can't access my NTLWorld email and can't reset password

We have had ntlworld email accounts for 20 years. My wife took out the contract so mine is a secondary email account. Suddenly last week all my devices decided I needed to login again, but the passwo...
email
ntlworld
Password Reset
lee4132's avatar
lee4132
Joining in
2 months ago

This is the

most helpful response I’ve read from someone from Virgin Media. 

Any chance you can help me in a private conversation seeing as I am/was the account holder. 

many thanks 

Gareth_L's avatar
Gareth_L
Forum Team
2 months ago

Hello lee4132.

Thanks for your post.

I'll send you a private message now to take details and pass security.

If you can check your logo at the top right of your screen that would be great. 
Gareth_L