Forum Discussion

AngelAnnie's avatar
AngelAnnie
Tuning in
2 years ago

Cannot access my email

I cannot access my main vm email account.  I'm disabled and this account I need to see, but vm email login dose not reconize it and thunderbird saids auth problem.  What can I do?
AngelAnnie's avatar
AngelAnnie
Tuning in
2 years ago

 

I can download it to thunderbird and mobile phone, but not online.   I've screenshoot of what's happening and also it's not connecting to my vm account.

Kain_W's avatar
Kain_W
Forum Team (Retired)
2 years ago

Thanks for the response AngelAnnie,

Sorry to hear you're still experiencing issues trying to sign in, so we can look at this further I've dropped you a PM.

The message will appear within the envelope icon.

Regards,

  • AngelAnnie's avatar
    AngelAnnie
    Tuning in
    2 years ago

    I still cannot access my email online.

    • Chris_W1's avatar
      Chris_W1
      Forum Team
      2 years ago

      HI AngelAnnie, thanks for the message and welcome to the forums. 

      Can you confirm what error message you are getting and does anything help here

      Chris 

      • AngelAnnie's avatar
        AngelAnnie
        Tuning in
        12 months ago

        I still unable to access my email online please help.