Forum Discussion
- Vikki_MForum Team
Hi davidwogg
We're sorry to hear you're having some issues with our email service.
Please take a look at the information here
Scroll down to 'How to block email addresses in My Virgin Media email' and follow the steps.
Please let us know if you have any further questions or concerns.
- rossibbJoining in
There is no blocked address list option showing on my virgin media
- Kath_PForum Team
Hi rossibb,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
To access the block list, you'd need to be signed in to webmail. This will not show in the settings of My VM.
To access webmail, once logged in, scroll down to Virgin Media mail. Once the page loads, you'll find the blocklist in settings there.
Many thanks,
- Graham_AVery Insightful Person
The VM blacklist/blocklist function is merely a type of filter that moves blocked emails to the spam folder. It doesn't stop them coming through completely.
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