l will also add that each time I ring virginmedia on 150 there is a minimum 30 minute way to speak to a person, then I am usually put on hold for a further 30 minutes. There is a clear language barrier each time, and your operators are difficult to understand, and also struggle to fix the issue each time. This is a recurring issue, clearly not just for me, but for others too, and yet your operators have no idea this is happnening nor how to fix it. How many more gmail addresses will I have to generate until Virginmedia fix their unacceptably poor email service, and stop blocking their customers for no reason? Is this an indefinite problem, or are you aware and are actively adressing your faulty security measures to stop blocking people's accounts?