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Nell51's avatar
Nell51
Tuning in
3 months ago

Archiving secondary? Virgin.net account

As background my husband and I, and subsequently our children, all have virgin.net or virginmedia email addresses which are being terminated imminently. I have managed to import my emails to my ne...
Nell51's avatar
Nell51
Tuning in
3 months ago

Hello I have had exactly the same thing happened to me too.

  • Sabrina_B's avatar
    Sabrina_B
    Forum Team
    3 months ago

    Hi Nell51 👋.

    Apologies for the confusion in this matter, we are sorry but the email address has been permanently deleted and have checked with our IT department and there is no scope to bring it back in order for you to regain your emails. 

    We are terribly sorry.


    Sabrina