Forum Discussion
Graham_A
3 months agoVery Insightful Person
jbrennand I'm afraid that you will have to go through the process of generating an app password for use with the apple client. The password will be in the format xxxx.xxxx.xxxx.xxxx although each element may be more than four characters. The section in the help file I linked to on adding Virgin Media Mail to a client explains the process.
Edit: Looks as if they have reordered the help pages again. Look for the FAQ section headed 'Can I change my Virgin Media email password'.
jbrennand
3 months agoVery Insightful Person
Mmmm.. that's interesting... I have never done that for any of our ntlworld email accounts in the past.
I thing that deleting the account from my Macs and setting it up again from scratch may be the way to go.
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