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Anonymous's avatar
Anonymous
8 months ago

Yodel delay returning my equipment.

Hi. I sent my old equipment back as requested after a recent upgrade to 1gig broadband but it is delayed at Yodel's end and I have received a letter from yourselves saying I may be charged if not ret...
  • Matthew_ML's avatar
    8 months ago

    Hey curryqueen, thank you for reaching out and a warm welcome to the community I am sorry to hear this.

    Please do not worry once the warehouse scan this in the charge will be removed.

    It can take 10 - 14 days once the warehouse get this kit back to scan it in, so please do not worry.